We currently accept VSP, Blue Cross Blue Shield Medical, and Medicare Part B. You can easily verify your coverage using our online Insurance Verification Form, and our team will confirm your eligibility before your appointment.

Yes! We care for patients of all ages — from infants as young as six months to adults and seniors. We recommend exams at 6–12 months, age 3, and every two years during the school years to support healthy vision and learning.

We custom-design and fit contact lenses right here in our office — including scleral, hybrid, and medically necessary lenses — then work with leading labs to manufacture them precisely to your prescription.

Please bring your current glasses or contacts, your photo ID, and your insurance card. If you’re a new patient, you can also print and complete your forms ahead of time to save time during check-in. Click here to print your new patient forms.

What can I expect during my exam?

When you arrive at West Vision, our front desk team will greet you and help with any forms or insurance verification before your visit begins. Once you’re checked in, one of our technicians will bring you to a private exam room for preliminary testing.

You can expect:

1. Pre-Testing: We’ll measure your vision, check eye pressure, and capture detailed images of your eyes using our advanced diagnostic technology — often without the need for dilation.

2. Doctor Examination: Dr. West or Dr. Fisher will review your test results, assess your eye health, and perform your comprehensive vision exam.

3. Specialized Testing (if needed): Many patients also receive a quick Neurolens® assessment using our VR-based technology to detect subtle eye misalignments that can cause headaches and strain.

4. Discussion & Recommendations: Your doctor will explain your results clearly, answer questions, and recommend next steps — whether that’s new eyewear, specialty lenses, or medical treatment.

5. Frame Styling (optional): If you’re selecting glasses, our opticians will guide you through our curated collection of designer frames to find the perfect fit and style.

Most exams take about 30–45 minutes, depending on your needs. You’ll leave with a complete understanding of your vision and eye health — not just a new prescription.

Yes. We offer same-day and next-day appointments for sudden vision changes, eye injuries, or infections. Call 903-944-7979 to get on the schedule quickly.

No need to worry — our updated technology makes that part of the exam quick and comfortable. The instruments we use measure eye pressure gently and accurately, without the traditional “puff” that many patients remember. If you’re nervous, just let our team know — we’ll explain every step so there are no surprises.

Yes. Before your appointment, we verify your insurance benefits and review any potential out-of-pocket costs so you know exactly what to expect. During your visit, our staff will walk you through any optional services, lens upgrades, or eyewear pricing — no hidden fees or surprises.

Not at all. You’re welcome to fill your prescription anywhere you choose. But most patients love the convenience and quality of our in-office collection — with exclusive brands like SALT. and KREWE, custom fittings, and professional adjustments that ensure your new glasses look and feel perfect.